FUSF surcharge remittance improvements

What’s happening?

Bandwidth found an opportunity to maximize your savings by revising how we remit the Federal Universal Service Fund (FUSF) surcharges. A traffic study was conducted, allowing us to move away from the "Safe Harbor" method historically used when remitting these surcharges.

To cover the administrative costs of using this improved method, Bandwidth has introduced an administrative fee in the amount of 5% of your applicable FUSF charges. This fee appeared on your monthly invoice starting in August 2022.

What do I need to know? 

While the actual FUSF surcharges aren’t getting discounted, the conducted traffic study allows us to apply them more accurately. This results in savings for about 90% of our customers.

What do I need to do?

Bandwidth will continue to apply the administrative fee and remit the FUSF surcharges on behalf of your Bandwidth network traffic. The only way to avoid this fee is to complete the FUSF Certificate located on the Tax Exemptions Forms page and return it to the Bandwidth Tax Team at taxexemptions@bandwidth.com. 

Questions?

If you have any questions or would like a more detailed breakdown of how this fee is calculated, please open a ticket with our Billing Team or email billing@bandwidth.com.