How can I enable SMPP SMS and MM4 messaging in the Bandwidth Dashboard?

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Chase Greiser

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With Bandwidth Messaging services, software developers and service providers can seamlessly enable Bandwidth dashboard phone numbers to send and receive messages via SMPP and/or MM4 protocol.

Bandwidth supports MMS in both directions, inbound and outbound over long codes. Once you're contracted for these services, please enable your Locations in order to begin utilizing your Bandwidth Dashboard phone numbers for messaging.

SMS settings

  • Under SMS settings, turn the SMS Enabled switch on to display the available options:
    • Toll Free
    • Short Codes
    • Geographic reach
      • Zone 1 will be enabled by default, but you can configure the numbers on this Location for International SMS. Simply toggle the corresponding boxes on to enable international zones and Canadian SMS. 

Note: These options will be disabled if your account isn’t contracted for these messaging features. If you'd like to add them to your suite of messaging products, please reach out to your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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SMPP SMS

  • SMS Protocol - select SMPP from the drop-down menu.
  • SMS IP addresses - Enter the IP address(es) in the box provided. To add additional IPs for routing, click either +add an IP address or bulk edit. The system can accept up to 10 IPs per Location. 
  • Click the gear icon to determine settings for
    • Transceiver - send/receive. This is recommended for proper DLR delivery
    • Sender Only - send messages only
    • Receiver Only - receive messages only
  • Click between your IP addresses to create priority settings for each IP group.
    • Bandwidth will use the highest weighted IP first

Note: We also offer information on SMPP Gateway setup.

MMS settings

  • Under MMS settings, turn the ‘MMS Enabled’ switch on to display the available options.

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MM4 MMS

  • MMS Protocol - select MM4 from the drop-down menu.
  • Transport layer security (TLS) - mark this checkbox to enable TLS. See article about setting up TLS for MM4 for more information on how to set up TLS.
  • MM4 termination hosts - provide your IP addresses for outbound MMS.
  • MM4 origination hosts - provide your IP addresses for inbound MMS. You can enter an IP address or a fully qualified domain name (FQDN). However, if TLS is enabled, only FQDNs are accepted. See article about setting up TLS for MM4 for more information on how to set up TLS.
    • Click between your IP addresses to create priority settings for each IP group.
  • Geographic reach - if you subscribe to Canadian messaging, you can make this determination here.

Note: More information on this can be found on our MM4 Messaging (MMS) Integration Guide. 

The phone numbers on your Location are now enabled for messaging! Please repeat these steps for each Location in the Bandwidth Dashboard that needs messaging services. 

Questions? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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