How do I change my account name?




Please complete the Account Change Questionnaire if you’d like to request an account name change for any of the following reasons:

  • Simple name change – the company is changing its legal name but tax ID and state of incorporation remain the same
  • Merger – the company is merging with another company
  • Buy-out – the company is being purchased by another company
  • Transfer of service – the company is moving/has moved out of the office space and a new tenant would like to take over the service
  • Other – please explain

Once you’ve submitted the requested information, we’ll generate the customer paperwork to complete the change and will send it to you for signature. We’ll also include execution instructions for the paperwork. The change will be effective once the countersigned transfer documents are returned from Bandwidth. 

Questions? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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