AT&T and T-Mobile toll-free messaging surcharges

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Emily Champion

Updated

What's happening?

We’ve been informed by our partners that beginning July 1, 2021, T-Mobile and AT&T will begin imposing surcharges on toll-free messages passing through their network. T-Mobile is planning $0.0025 per SMS segment in and out, and $0.01 per MMS segment in and out. AT&T is planning $0.0025 per SMS segment out and $0.003 per MMS segment out. 

What do I need to know?

These are pass-through fees similar to the current Verizon pass-through fees. There will be no need to use The Campaign Registry for toll-free traffic at this time. We've updated our carrier surcharges support article to reflect these changes.

What do I need to do?

Please review our carrier surcharges support article for the most up-to-date information on these and other surcharges. No action is needed on your end at this time. You'll begin to see these surcharges on your July invoice sent out in August.

Questions?

Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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