There are times that the current carrier does not provide an FOC date that matches what has been requested. Typically an FOC mismatch means the FOC date given is later than the requested date but there are times when the FOC date provided by the current carrier is within a very short window (e.g. 0-48 hours from the date/time submitted). Bandwidth will immediately notify its customers via portal notification of the shortened FOC window in an attempt to either confirm that the FOC can be accepted or advise if a SUPP request needs to be sent to the carrier to change the date.
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