How do I pay my Bandwidth invoice?
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You can pay your Bandwidth invoice by ACH, credit card, or check. Let's go over each one of these methods:
ACH
To set up recurring ACH payments, you need to fill out and submit our recurring ACH payment authorization form. To do this, perform the following steps:
- Visit our payments site.
- Select ACH and click Download Form.
- Enter your banking information.
- Under Monthly Auto Pay Draft Date, select the day for your monthly recurring ACH payment.
- Note: This date must be before your Bandwidth invoice due date.
- Complete the Customer Information section.
- Note: Under Customer Number, please enter the Bandwidth Account Number for which you'd like to pay. You can find it at the top of your Bandwidth invoice.
- Send this form to customerpayments@bandwidth.com. Your Bandwidth Billing Team will reach out to you once this payment method has been applied to your account!
Credit card
Note: For the security of your personal and credit card information, Bandwidth doesn't accept credit card payments over the phone or via email.
To make a one-time payment or set up recurring credit card payments, perform the following steps:
- Visit our payments site.
- Select Credit Card.
- Under Company Name, enter your Account Name located at the top of your Bandwidth invoice.
- Under Account Number, enter the Bandwidth Account Number for which you'd like to pay. You can also find it at the top of your Bandwidth under Global Account #.
- Enter your contact and credit card information.
- Under Amount, enter your payment amount. Your total due is listed in the Charge Summary section on the first page of your Bandwidth Invoice.
- Under Recurring, choose whether you want to set up monthly recurring payments on this credit card.
- Select Yes, if you'd like to set up recurring payments.
- Select No, if you'd like this payment to be one-time.
- Once you’re finished, click Submit.
Note: Setting up or changing a credit card for recurring payments requires a $1 charge. We'll apply it as credit on your next invoice.
Check
To pay by check via overnight delivery, please send it to:
To pay by check via standard mail delivery, please send it to:
Questions? Please open a ticket with your Bandwidth Billing Team or hit us up at (855) 864-7776!
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