How to Change the Location of a Phone Number in the Bandwidth Dashboard

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Chase Greiser

Updated

This article references the ‘New’ interface in the Bandwidth Dashboard. Looking for the ‘Classic’ experience? Click here!

The location of a phone number is the IP address and/or DNS host the call will route to. See the article on sub-accounts and locations for more information.

A phone number’s location can be changed at any time simply by using the 'Move Number' tool on the 'Phone Number Details page' to choose the new location. This change takes effect immediately after the ‘Update location’ button is clicked.

To change the location, you must first search for the phone number you wish to change using the 'Search' tool.

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Once there, you'll be able to use the drop down menu to change the phone numbers current location.

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