How to Enable or Disable Messaging for a Telephone Number


Chase Greiser


This article references the ‘New’ interface in the Bandwidth Dashboard. Looking for the ‘Classic’ experience? Click here!


Users may enable/disable SMS capabilities on individual numbers via the Bandwidth Dashboard. This setting is housed on the Telephone number details page.

To access this setting and make changes, perform the following steps:

  1. On the Home page of the Bandwidth Dashboard, navigate to the 'Search telephone numbers' tool.
  2. Type the phone number into the box and click 'Search'.
  3. On the results screen, click the blue telephone number link.

This will take you to the 'Phone Number Details' page, where you may slide the switch to 'Enabled' to register a number for messaging.


Note: Please open an ticket with Bandwidth Account Management if you would like to adjust your account settings so that new numbers are either 'Enabled' or 'Disabled' by default.

If you are a customer who utilizes our V1 HTTP Messaging product, you will first need to ensure that telephone numbers are registered for Messaging before you begin utilizing your Bandwidth Dashboard numbers for Messaging APIs. You will import these phone numbers into your Bandwidth Application Platform Account.  Here's how: How to Import Bandwidth Dashboard Numbers to Use Messaging APIs


Import Line Options

Users may also change SMS setting on a group of telephone numbers in bulk by using the Import Line Features template.


*Acceptable values in the template for Messaging include: on, off, unchanged, or leave blank for unchanged

Article is closed for comments.