After submitting a Port-In order, you may attach documents like Letters of Authorization, Invoices, Customer Service Records, and other supplemental documentation.
|On the right hand side of the Order Details screen, navigate to the “upload supporting documents” section.|
To upload a document:
|Note: Keep in mind that the Bandwidth Dashboard only supports .pdf, .jpg, .tiff, or .wav file types. Other formats need to be converted to one of these file types prior to uploading.|
|Click ‘Upload document’|
You may double-check to see if the file successfully uploaded, by looking under the 'Documents for this order' header near the bottom of the Order Details screen.
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