How do I submit a project port?

Once you’ve reviewed our project porting guidelines to confirm that your port qualifies as a project, and completed your project port spreadsheet, perform the following steps:

1. Log into the Bandwidth Support Center.
2. In the top right corner, click Tickets and then select Create a ticket.
3. In the What do you need help with today? field, select Number Porting Support.
4. Add a Subject and a Description of Issue or Concern.
5. In the Number Porting Support Category field, select Port In and then click Project Port.
6. In the Do you wish to transfer messaging services to Bandwidth with this port request? field, select Yes or No.
7. To attach the project port spreadsheet, click Add file in the Attachments section and select the file you'd like to upload.
8. Click Submit. This will route your ticket directly to our Project Porting team for processing.

Please reach out to your Account Manager regarding pricing related to Project Porting. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!