How do I update phone number line features?

This article explains how you can update phone number line features, such as outbound Caller ID, inbound Caller ID, and Directory Listing/Directory Assistance, for your US or Canadian number(s) in the Bandwidth App. To do that, perform the following steps:

1. Log in to the Bandwidth App.
2. In the Search your account section at the top of the homepage, select Phone numbers.
3. Enter the phone number and click Search.

4. In the Search Results section, click the phone number link that will take you to the Phone Number Details page.

5. Once you’re on the Phone Number Details page, scroll down to view available features that you can make changes to.

Routing

Routing allows you to forward and unforward incoming calls to or from an alternate phone number. You can add or remove call forwarding on an individual number or multiple numbers in bulk.

Note: On the Universal Platform, Routing is managed as part of a Voice Configuration Package (VCP).

Port-Out Passcode

The Port-Out Passcode adds an extra level of security to your on-net phone numbers and helps prevent unauthorized ports. You can add or remove passcodes on an individual number or multiple numbers in bulk.

Directory Listing/Directory Assistance (DL/DA)

Directory Listing lets you publish a phone number, user information, and address in the local White Pages, while Directory Assistance allows you to add it to 411. You can add or remove DL/DA on an individual number or multiple numbers in bulk.

Outbound Calling Name (LIDB) Information

This feature allows you to manage the outbound Caller ID display. Once enabled, the Bandwidth CNAM service automatically queries for caller names on inbound calls from service providers who support caller names for their subscribers. You can add or remove LIDB on an individual number or multiple numbers in bulk.

SMS Settings

You may enable or disable SMS settings on an individual number or multiple numbers in bulk. You can also have the SMS settings on your new phone numbers enabled or disabled by default. 

Note: If your phone number is in a Location where SMS is disabled for all numbers, you'll need to update the Location before you can enable the SMS setting on that number. For more information, take a look at the steps for enabling SMPP SMS and HTTP SMS.