How can I receive email notifications on an order?

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Chase Greiser

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The Subscribe to updates feature lets you receive e-mail notifications on any notes or changes made to your order. These subscriptions may be set on a per-order basis or universally, for all orders of a specific type.

To set a subscription to a single order, perform the following steps:

  1. Navigate to the Order Details page.
  2. On the right side of the screen, set the frequency that you’d like to receive updates.
    • Instantly: if you want to receive an email within a few minutes of a change being made to your order.
    • Daily: if you want a daily report of all activity on an order.
  3. Type your email address into the box below and click Add Notification.

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We'll then display a list of everyone subscribed to that order so that you'll be able to see who is receiving notifications on the order and edit notification preferences.

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If you’d like to unsubscribe or stop receiving update notifications, find your email address in the list, mark the checkbox, then click Delete.

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To set order updates universally, navigate to the Account Overview page and select Notifications. Here you'll want to hit the +Add button, indicate the order type you'd like to receive notifications for, and select the email address and frequency.  

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