How to Receive Email Notifications on an Order

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Chase Greiser

Updated

This article references the ‘New’ interface in the Bandwidth Dashboard. Looking for the ‘Classic’ experience? Click here!

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The “Subscribe to updates” feature lets you receive e-mail notifications on any notes or changes made to your order.

Subscriptions may be set on a per-order basis, or universally, for all orders of a specific order type.

To set a subscription to a single order, perform the following steps:

  1. Navigate to the Order Details page.
  2. On the right side of the screen, set the frequency with which you’d like to receive updates.
    • Instantly: if you want to receive an email within a few minutes of a change being made to your order.
    • Daily: if you want a once daily report of order activity.
  3. Type your email address into the box below and click ‘Add Notification’.

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We will display a list of subscribers so that you'll be able to see who is receiving notifications on the order.

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If you’d like to unsubscribe or stop receiving update notifications, find your email address in list, mark the checkbox, then click 'Delete'

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