How to Receive Email Notifications on an Order

This article references the ‘New’ interface in the Bandwidth Dashboard. Looking for the ‘Classic’ experience? Click here!

The “Subscribe to updates” feature lets you receive e-mail notifications on any notes or changes made to your order.

Subscriptions may be set on a per-order basis, or universally, for all orders of a specific order type.

To set a subscription to a single order, perform the following steps:

1. Navigate to the Order Details page.
2. On the right side of the screen, set the frequency with which you’d like to receive updates.
• Instantly: if you want to receive an email within a few minutes of a change being made to your order.
• Daily: if you want a once daily report of order activity.
3. Type your email address into the box below and click ‘Add Notification’.

We will display a list of subscribers so that you'll be able to see who is receiving notifications on the order.

If you’d like to unsubscribe or stop receiving update notifications, find your email address in list, mark the checkbox, then click 'Delete'