How to Receive Email Notifications on an order

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Chase Greiser

Updated

 

The 'Subscribe to updates' feature is a means to receive e-mail notifications on any notes or changes made to your order.

Subscriptions may be set on a per-order basis, or they can be set universally for all orders of a specific order type.

To set a subscription to a single order, perform the following steps:

 Navigate to the Order Details page.

On the right side of the screen, select the frequency with which you’d like to receive updates.  

          As they happen: if you want to receive an email within a few minutes of a change being
                                     made to your order.

          Daily digest: if you want a once daily ‘report’ of order activity.

Type your email address into the box below and click ‘Apply’.

 

To check if you are subscribed to an order, or to see who is receiving notifications, you can simply click on the dropdown tab for a list of subscribers.

If you would like to Unsubscribe or stop receiving update notifications, find your email address in the dropdown. Select the ‘Never’ (unsubscribe) option, and then click Apply.

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