The 'Subscribe to updates' feature is a means to receive e-mail notifications on any notes or changes made to your order.
Subscriptions may be set on a per-order basis, or they can be set universally for all orders of a specific order type.
To set a subscription to a single order, perform the following steps:
|Navigate to the Order Details page.|
On the right side of the screen, select the frequency with which you’d like to receive updates.
As they happen: if you want to receive an email within a few minutes of a change being
Daily digest: if you want a once daily ‘report’ of order activity.
|Type your email address into the box below and click ‘Apply’.|
To check if you are subscribed to an order, or to see who is receiving notifications, you can simply click on the dropdown tab for a list of subscribers.
If you would like to Unsubscribe or stop receiving update notifications, find your email address in the dropdown. Select the ‘Never’ (unsubscribe) option, and then click Apply.
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