1. Bandwidth Support Center
  2. Phone Numbers Support
  3. Frequently Asked Porting Questions

How do I complete the project port spreadsheet?

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Chase Greiser

Updated

At Bandwidth, we offer a project porting service to help you move large quantities of numbers over to our network. To use this service, you'll need to complete a project port spreadsheet before submitting numbers for a large port. This way, our Porting team can quickly locate pertinent information when processing your order.

After reviewing our project porting guidelines to confirm that your port qualifies as a project, perform the following steps:

  1. Download the project port spreadsheet template.
  2. Fill it out starting in Cell A-2. Please enter each phone number in its own row
Column A Your Bandwidth Dashboard Account Name and Account Number.
Column B The Sub-account name and ID number you want the numbers provisioned under.
Column C The Location name and ID number you want the numbers provisioned under.
Column D The current Billing Telephone Number.
Column E The New Billing Telephone Number (if any TNs or services are to remain active with the losing carrier).
Column F The business/end user's name.
Columns G-H The end user’s PIN and Account Number. These fields are required if we are porting from a wireless carrier.
Column I The person’s name who authorized the port on the Letter of Authorization (LOA).
Columns J-N The end user's service address.
Column O Telephone numbers you wish to port.
Column P Requested FOC date (This is a requested date. The ultimate FOC date will be dependent upon the current provider's timeframes. Requested date on projects is a minimum of 3 weeks from the date of submittal).
Column Q Date the LOA was signed.
Example Sheet Shows an example of how the spreadsheet should look once filled in.
  1. Once you complete the project porting spreadsheet, open a ticket with our Porting team.

If you have questions regarding project porting pricing, please reach out to your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776! 

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