1. Bandwidth Support Center
  2. Phone Numbers Support
  3. Frequently Asked Porting Questions

How do I complete the project port spreadsheet?

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Chase Greiser

Updated

At Bandwidth, we offer a project porting service to help you move large quantities of numbers over to our network. To use this service, you'll need to complete a project port spreadsheet before submitting numbers for a large port. This way, our Porting team can quickly locate pertinent information when processing your order.

After reviewing our project porting guidelines to confirm that your port qualifies as a project, perform the following steps:

  1. Download the project port spreadsheet.
  2. Fill it out starting in Cell A-2. Please enter each phone number in its own row
Column A Your Bandwidth Account Name or Account Number.
Column B The Billing Telephone Number (BTN) or the end user’s account.
Column C If you're porting the current Billing Telephone Number (BTN), please provide a New Billing Telephone Number (NBTN) to keep the current account open or advise that we can disconnect any remaining phone numbers/services on the losing carrier’s account.
Column D The end user’s name as it appears with the losing carrier.
Column E-I The end user's service address.
Column J The numbers that you’d like to port to your Bandwidth Account.
Column K You may request a Firm Order Commitment (FOC) date. If you leave this column blank, then we'll submit for the first available date.
Column L-M The end user’s PIN and Account Number. These fields are required if we are porting from a wireless carrier.
Column N The person’s name who authorized the port on the Letter of Authorization (LOA).
Column O The date the signature was acquired.
Column P Indicate if your phone number will be enabled for SMS and MMS.
Column Q If you don’t expect more than 250,000 minutes of use per month, please type “Yes” in this column.
Column R Provide the Sub-Account and Location where you’d like the numbers to reside.
  1. Once you complete the project porting spreadsheet, open a ticket with our Porting team.

If you have questions regarding project porting pricing, please reach out to your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776! 

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