How do I complete the project port spreadsheet?Follow
At Bandwidth, we offer a project porting service to help you move large quantities of numbers over to our network. To use this service, you'll need to complete a project port spreadsheet before submitting numbers for a large port. This way, our Porting team can quickly locate pertinent information when processing your order.
After reviewing our project porting guidelines to confirm that your port qualifies as a project, perform the following steps:
- Download the project port spreadsheet.
- Fill it out starting in Cell A-2. Please enter each phone number in its own row
|Column A||Your Bandwidth Account Name or Account Number.|
|Column B||The Billing Telephone Number (BTN) or the end user’s account.|
|Column C||If you're porting the current Billing Telephone Number (BTN), please provide a New Billing Telephone Number (NBTN) to keep the current account open or advise that we can disconnect any remaining phone numbers/services on the losing carrier’s account.|
|Column D||The end user’s name as it appears with the losing carrier.|
|Column E-I||The end user's service address.|
|Column J||The numbers that you’d like to port to your Bandwidth Account.|
|Column K||You may request a Firm Order Commitment (FOC) date. If you leave this column blank, then we'll submit for the first available date.|
|Column L-M||The end user’s PIN and Account Number. These fields are required if we are porting from a wireless carrier.|
|Column N||The person’s name who authorized the port on the Letter of Authorization (LOA).|
|Column O||The date the signature was acquired.|
|Column P||Indicate if your phone number will be enabled for SMS and MMS.|
|Column Q||If you don’t expect more than 250,000 minutes of use per month, please type “Yes” in this column.|
|Column R||Provide the Sub-Account and Location where you’d like the numbers to reside.|
- Once you complete the project porting spreadsheet, open a ticket with our Porting team.
If you have questions regarding project porting pricing, please reach out to your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!
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