How to Subscribe to Email Notifications on Orders

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Chase Greiser

Updated

This article references the ‘New’ interface in the Bandwidth Dashboard. Looking for the ‘Classic’ experience? Click here!

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Stay up-to-date on the status of your port orders, backorders, and more!

Account notifications are a means to receive email notifications for all orders of a specific order type. Subscriptions may also be set on a per-order basis. For more information on this method, please read our article on How to Subscribe to Order Updates on a per-order basis.

To set your universal email notifications, perform the following steps:

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  1. From the top navigation menu, click 'Account' and then 'Notifications'
  2. Click 'Add'
  3. Select the order type
  4. Type the recipient's email address into the text box or choose a previously used one from the drop-down menu
  5. Select the frequency with which you’d like to receive updates:
    • Instantly: you'll receive an email within a few minutes of a change being made to your order
    • Daily: you'll receive a report of your order activity once a day
  6. Click 'Add Notification'

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