How to edit or deactivate a 10DLC campaign

Follow

Emily Champion

Updated

Editing a campaign

  1. Log in to the Bandwidth App.
  2. In the side navigation bar, click Campaigns and select the campaign ID you want to edit.

my-campaigns.png

  1. Click Edit Campaign.

edit-campaign.png

  1. Edit the necessary information and click Update. Please note that certain campaign details can't be edited and will be greyed out. 

edit-campaign-1

edit-campaign-2

Deactivating a campaign

  1. In the side navigation bar, click Campaigns.
  2. Select the campaign ID and click Deactivate Campaign.

deactivate-campaign.png

  1. To confirm that you want to delete your campaign, click Deactivate Forever.

Important: This action can't be reversed. Deactivating a campaign will change its campaign status to Expired and remove it from all phone numbers in our system. Campaigns in Expired status can't be edited or reactivated. Please note that if you deactivate a campaign within 3 months of creating it, you'll still be charged for the full 3 months.

Campaign Deactivation Confirmation message

Article is closed for comments.