Austria porting guide

Hamzah Jamil

Updated

  Details Additional information
Country code +43  
Portability coverage
  • Geographic
  • National
  • Toll-free
 
Carrier coverage All carriers All upstream carriers that are registered to take operations for routing changes locally.
Documentation required by Bandwidth
  • Letter of Authorization (LOA)
  • Recent invoice (dated within the last three months)
 
Documentation templates The English translation is for guidance only.
Porting lead time 12 business days Port dates need to be requested at least 2 weeks in advance.
Porting time window 10 AM to 12 PM  
Port activation timeline The port activation window is 10 AM to 12 PM
  1. In the first hour, the port is being triggered with the losing carrier, and they are performing tests on their side before they can provide us an update that the routing has completed.
  2. The last hour is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours Not supported  
Downtime expectations

Limited and can differ per losing carrier

 
Possible rejections
  • Incorrect end user details
  • Contractual obligation
  • Request expiration (due to the losing carrier not responding) – this is also a legal rejection in Austria. If this happens, the port request has to be resubmitted with a new lead time.
 
Porting holidays
  • New Year's Day
  • Epiphany
  • Easter Monday
  • Labour Day
  • Ascension Day
  • Whit Monday
  • Corpus Christi
  • Assumption of the Virgin Mary
  • National Day
  • All Saints' Day
  • Christmas Day
  • St Stephen's Day
 

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