Croatia porting guide

Hamzah Jamil

Updated

  Details Additional information
Country code +385  
Portability coverage
  • Geographic
  • Toll-free
Area codes 1, 20, 21, 23, 31, 48, 51, 52 + toll-free
Carrier coverage All carriers  
Documentation required by Bandwidth
  • Letter of Authorization (LOA)
  • Most recent invoice
  • Copy of Court Registration
  • Copy of legal representative’s legal ID

 
Documentation templates The English translation is for guidance only.
Porting lead time 10 business days  
Porting time window 8 AM to 11 AM local time The carrier advises once numbers have ported in.
Port activation timeline 8 AM to 11 AM local time
  1. In the first 30 minutes, the port is being triggered with the losing carrier.
  2. The carrier then has 2 hours after the allotted time to perform tests on their side and provide us with an update that the routing has completed.
  3. The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours Not permitted  
Downtime expectations None  
Possible rejections
  • Incorrect LOA
  • Incorrect end user details
Please ensure you're using our latest LOA template.
Porting holidays
  • New Year's Day
  • Epiphany
  • Easter Monday
  • Labour Day
  • Corpus Christi
  • Anti-Fascist Resistance Day
  • Victory and Homeland
  • Thanksgiving Day
  • Assumption Day
  • All Saints' Day
  • Remembrance Day
  • Christmas Day
  • St Stephen's Day
 

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