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Details |
Additional information |
Country code |
+65 |
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Portability coverage |
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Carrier coverage |
All carriers locally |
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Documentation required by Bandwidth |
- NSD Form (LOA)
- SIP Application Form
- Novation Form (if porting in and out from HKT)
- Latest invoice
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Documentation templates |
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Porting lead time |
- 20 business days for geographic
- 30 business days for toll-free
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Porting time window |
2 PM to 4 PM local time |
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Porting outside of business hours |
Not supported |
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Downtime expectations |
Limited |
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Possible rejections |
- Incorrect end user details
- Inactive number
- Incorrect documentation
- Incorrect company stamp
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Porting holidays |
- New Year's Day
- New Year Holiday
- Lunar New Year
- The Second Day of the Lunar New Year
- The Third Day of the Lunar New Year
- The Fourth Day of the Lunar New Year
- Ching Ming Festival
- Good Friday
- The Day Following Good Friday
- Easter Monday
- Labour Day
- Birthday of Buddha
- Tuen Ng Festival
- HKSAR Establishment Day
- The Day Following Mid-Autumn Festival
- National Day
- The Weekday After National Day
- Chung Yeung Festival
- Christmas Day
- The First Weekday After Christmas Day
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