Hong Kong porting guide

Hamzah Jamil

Updated

  Details Additional information
Country code +65  
Portability coverage
  • Geographic
  • Toll-free
 
Carrier coverage All carriers locally  
Documentation required by Bandwidth
  • NSD Form (LOA) 
  • SIP Application Form
  • Novation Form (if porting in and out from HKT)
  • Latest invoice
 
Documentation templates  
Porting lead time
  • 20 business days for geographic 
  • 30 business days for toll-free
 
Porting time window 2 PM to 4 PM local time  
Porting outside of business hours Not supported  
Downtime expectations Limited  
Possible rejections
  • Incorrect end user details
  • Inactive number
  • Incorrect documentation
  • Incorrect company stamp
 
Porting holidays
  • New Year's Day
  • New Year Holiday
  • Lunar New Year
  • The Second Day of the Lunar New Year
  • The Third Day of the Lunar New Year
  • The Fourth Day of the Lunar New Year
  • Ching Ming Festival
  • Good Friday
  • The Day Following Good Friday
  • Easter Monday
  • Labour Day
  • Birthday of Buddha
  • Tuen Ng Festival
  • HKSAR Establishment Day
  • The Day Following Mid-Autumn Festival
  • National Day
  • The Weekday After National Day
  • Chung Yeung Festival
  • Christmas Day
  • The First Weekday After Christmas Day
 

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