Italy porting guide

Hamzah Jamil

Updated

  Details Additional information
Country code +39  
Portability coverage
  • Geographic
  • Toll-free, but only with the carrier WindTre (this will expand soon)
 
Carrier coverage We offer portability with all carriers. The only detail we need is the migration code. This enables us to check who the current operator is.  
Documentation required by Bandwidth
  • Letter of Authorization (LOA)
  • Invoice
The company VAT number and the migration code must be provided.
Documentation templates The English translation is for guidance only.
Porting lead time 20 business days  
Porting time window 10 AM to 12 PM local time  
Port activation timeline 10 AM to 12 PM local time  
Porting outside of business hours Not possible  
Downtime expectations None, but the routing will be completed in up to 24 hours. In the first 24 hours, it's common to have issues with specific carriers (usually Wind and Vodafone). 
Possible rejections
  • Numbers configured as a block
  • Incorrect migration code
 
Porting holidays
  • New Year's Day
  • Epiphany
  • Easter Sunday
  • Easter Monday
  • Liberation Day
  • Labor Day
  • Republic Day
  • Assumption Day
  • All Saints' Day
  • Immaculate Conception
  • Christmas Day
  • St. Stephen's Day
 

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