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Details |
Additional information |
Country code |
+39 |
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Portability coverage |
- Geographic
- Toll-free, but only with the carrier WindTre (this will expand soon)
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Carrier coverage |
We offer portability with all carriers. The only detail we need is the migration code. This enables us to check who the current operator is. |
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Documentation required by Bandwidth |
- Letter of Authorization (LOA)
- Invoice
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The company VAT number and the migration code must be provided. |
Documentation templates |
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The English translation is for guidance only. |
Porting lead time |
20 business days |
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Porting time window |
10 AM to 12 PM local time |
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Port activation timeline |
10 AM to 12 PM local time |
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Porting outside of business hours |
Not possible |
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Downtime expectations |
None, but the routing will be completed in up to 24 hours. |
In the first 24 hours, it's common to have issues with specific carriers (usually Wind and Vodafone). |
Possible rejections |
- Numbers configured as a block
- Incorrect migration code
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Porting holidays |
- New Year's Day
- Epiphany
- Easter Sunday
- Easter Monday
- Liberation Day
- Labor Day
- Republic Day
- Assumption Day
- All Saints' Day
- Immaculate Conception
- Christmas Day
- St. Stephen's Day
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