In the first 30 minutes, the port is being triggered with the losing carrier.
The carrier then has 1 hour after the allotted time to perform tests on their side and provide us an update that the routing has completed.
The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours
Only on Tuesdays
Only with KPN
Only until 8 PM, otherwise not permitted
Downtime expectations
None
Possible rejections
Incorrect end user details
Ongoing contract
Please ensure the installation address is correct.
Please ensure the current contract is ending soon / has ended, as carriers can accept ports for a date months/years into the future.
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