In the first 30 minutes, the port is being triggered with the losing carrier.
The carrier then has 1 hour after the allotted time to perform tests on their side and provide us an update that the routing has completed.
The last 30 minutes is our window (after receiving confirmation of the routing completion notice), to perform tests on our end and if successful, we mark the request completed.
Porting outside of business hours
Not supported
Downtime expectations
Limited and can differ per carrier
Possible rejections
Incorrect CVP code
Incorrect end user details
DID is part of a range that can't be ported (this relates to the customer’s installation with their current carrier)
Bandwidth, as the gaining carrier, is not provided with any additional details regarding the configurations with losing carriers.
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