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Details |
Additional information |
Country code |
+65 |
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Portability coverage |
Geographic |
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Carrier coverage |
- Singtel
- Starhub
- TPG
- MyRepublic
- Verizon
- Superinternet
- M1
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Documentation required by Bandwidth |
- Letter of Authorization (LOA) with the end user entity letterhead
- POA form (from M1)
- Latest invoice
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- The LOA should be signed by the customer, who is currently registered with the losing carrier.
- The company stamp is mandatory on the POA document.
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Documentation templates |
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Porting lead time |
25 business days |
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Porting time window |
2 PM to 4 PM local time |
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Porting outside of business hours |
Not supported |
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Downtime expectations |
Limited |
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Possible rejections |
- Incorrect end user details
- Inactive number
- Incorrect documentation
- Incorrect company stamp
- Multiple options can be selected
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Porting holidays |
- New Year's Day
- Lunar New Year's Day
- Second Day of the Lunar New Year
- Good Friday
- Hari Raya Puasa
- Labour Day
- Vesak Day
- Hari Raya Haji
- National Day
- Deepavali
- Deepavali day off
- Christmas Day
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