United Kingdom porting guide
Details | Additional information | |
Country code | +44 | |
Portability coverage |
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Carrier coverage |
Geographic:
National and toll-free:
Mobile:
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In the UK, carriers are required to have a portability agreement to perform operations with each other. The agreements are per number type. |
Documentation required by Bandwidth |
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The UK LOA template is provided by the regulator and therefore can't be altered. For UK mobile, there's a separate LOA template. |
Documentation templates |
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Porting lead time | 22 business days | |
Porting time window | 10 AM to 12 PM | |
Port activation timeline |
The porting activation window is 10 AM to 12 PM for geographic, national, and toll-free numbers.
Note: For mobile numbers, the routing can take an additional day to update. An update is provided. |
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Porting outside of business hours | Porting outside of business hours is not generally supported by the carriers. A manual request has to be presented to the losing carrier to check if they have resources available to support. | |
Downtime expectations | Downtime is expected during the routing switch within the porting window. | |
Possible rejections |
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Porting holidays |
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A porting freeze is implemented during the Christmas period. It changes every year and can differ per carrier. |
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