Searching and ordering phone numbers on the Universal Platform
Important: If you’re using our Legacy North American Platform and/or your account is configured only for the United States and Canada number ordering, please see Searching and ordering phone numbers on the Legacy North American Platform.
The Universal Platform allows you to search and order numbers directly in the Bandwidth App from any country where Bandwidth provides coverage and that your account is contracted for. You can use augmented searching, shopping cart, bulk ordering, and advanced filtering to order phone numbers faster than ever!
Note: Backordering and full access to searching and filtering are only available in the United States and Canada. The search and filter capabilities for other countries are currently limited and will be expanded in future releases.
To search and order phone numbers:
- Log in to the Bandwidth App.
- In the side navigation bar, click Numbers and select Buy Numbers.
- Select the country from the drop-down menu. Please note that you'll only see countries you're contracted to purchase numbers in. Countries such as Ireland (all number types) and the Netherlands (toll-free) require a special order process and can't be ordered from the Bandwidth App at this time. Please open a ticket with the Bandwidth Support Team if you need to order numbers from these countries or if you don't see a country you believe should be available.
- If you selected the United States or Canada, please follow these instructions. For other countries, proceed by specifying the number type and city / area code (if the number is Geographic), and then click Search.
- Under Available Phone Numbers, you'll see all the available numbers matching your search criteria. To select numbers, either select each individually or click on one number and drag your cursor across additional ones.
- All selected numbers will be added to your cart. Click Continue to proceed to the checkout.
- Once you’re on the Place & Purchase page, choose your Sub-account and Location where you want your numbers to reside. You can also enter an optional Voice Configuration Package, Requirements Package (if applicable), Order description, and Customer Order ID.
- Click Purchase at the bottom of the screen to proceed to the confirmation page.
- Click Confirm Purchase to complete your order.
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