What is Hosted Messaging?


Emily Champion


Hosted Messaging allows Bandwidth customers to enable messaging on numbers they don't own for voice. This product is designed to let you to send and receive SMS/MMS using the Bandwidth platform while leaving the voice service in place with the current carrier or service provider.

Message enablement requires express consent of the authorized end user. To purchase this product, you must obtain a valid Letter of Authorization (LOA) from the subscriber or the NANPA numbering provider that supports the current voice services. For more information, see Hosted Messaging LOAs

Note: You must be able to monitor and manage port out activity on your numbers.

If you're interested in adding this product to your suite of messaging services, please reach out to your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776! 

Does Hosted Messaging support all messaging product types?

Yes! All of Bandwidth's messaging products, such as short code messaging, toll-free messaging, and international zones 2-5, work the same on a Bandwidth-provided number and on a customer-supplied landline/VoIP number. You may use either SMPP/MM4 or HTTP protocol. 

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