Does Bandwidth support international SMS messaging?Follow
Yes! Bandwidth offers global reach to over 1,000 international wireless operators, supporting P2P (peer-to-peer) use cases for US & Canadian local phone numbers. For a complete list of global wireless operators supported, please see our reach list.
How much does it cost to send SMS to international destinations?
Pricing is organized by Zones. If you're a current Bandwidth customer, please review your contract or contact your Account Manager to see your current rate by Zone. If you're not a current Bandwidth customer, please fill out this form or call (844) 567-5048 to reach our sales team directly.
You can also review our Messaging Carrier Reach Matrix to see what Zone a given country and carrier are in. From time to time, countries and carriers are moved between Zones due to pricing changes. We provide our customers with a 10-day notice of pricing changes, based on our Messaging Terms and Conditions.
What appears for the caller ID when sending SMS internationally?
Two-way global messaging uses Bandwidth phone numbers as the source phone number and, in most cases, the caller ID is passed through in order to enable the two-way SMS service. However, there are some situations where the number is replaced by downstream messaging hubs. If you experience this, please open a ticket with your Bandwidth Support Team to investigate.
Can I send long messages internationally?
You may send messages over 160 characters (for GSM-7 encoding) or 70 characters (for UCS-2 encoding) to international phone numbers.
Bandwidth will always segment and send as a concatenated message. In many cases, destination operators support this feature. However, if the receiving carrier doesn't support concatenated SMS, long messages may appear as multiple messages on the destination handset.
Can I send two-factor authentication (2FA) SMS internationally?
Yes, as long as you're contracted for International A2P Messaging. Please reach out to your Account Manager for more information.
How can I enable international SMS on my account?
To add international messaging to your suite of messaging services, please contact your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!
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