Does Bandwidth handle the STOP keyword for Opt-Out?

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Jessica Murray

Updated

Yes, but only on toll-free messaging. Toll-free SMS/MMS enforces STOP commands at the network layer, however the onus of honoring the STOP lies with the customer. Please see the best practices guide for more information on how to implement it.

Note: Bandwidth doesn't provide Opt-Out features for local long code SMS and MMS.

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