Will Bandwidth resize or transcode images and video for MMS messaging?

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Emma Bradley

Updated

For LC MMS, Bandwidth will resize images and video. We do our best to transcode files to carrier acceptable limits. Bandwidth recommends you only send messages that are no larger than 500kB to ensure the best chance of delivery. If you send us messages that are larger than what’s supported in the table available here, you will receive an error - Combined size of media too large, V2 API error code 4411.

For TF MMS, Bandwidth will not attempt to resize or transcode the files and customers who send us messages that are larger than the allowable size will receive a 4411 error code. 

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