Canadian Messaging Pass Through Fees

Below are the Canadian Operator Fees. The rate is represented in Canadian dollars. These rates will be converted to USD when invoices are generated and reflect the current exchange rate.

What’s Happening?

At the end of 2018, SMS and MMS traffic to major Canadian wireless operators became subject to significantly higher costs when Canadian operators announced additional fees they are charging for traffic to their networks.  These higher costs apply to all messages from the Bandwidth network, regardless of the use case.

How is Bandwidth responding?

In light of these changes, Bandwidth will be passing through these surcharge costs in the near-term and launching a new Canadian Messaging product in Q2 to respond to higher destination network access costs.  

How do these changes impact you today?

Starting Friday, February 1st, if you send messaging traffic to Canada you may see an additional line item on your invoice that represents direct cost of these fees imposed by Canadian operators for all your February usage to Canada. As we are passing the direct cost to our customers, there will be a month lag in seeing the actual pass through fees on your invoice. The initial charge for the February usage will show on your April invoice.