This article references the ‘Classic’ interface in the Bandwidth Dashboard. Looking for the ‘New’ experience? Click here!
The “Subscribe to updates” feature lets you receive e-mail notifications on any notes or changes made to your order.
Subscriptions may be set on a per-order basis, or universally, for all orders of a specific order type.
To set a subscription to a single order, perform the following steps:
- Navigate to the Order Details page.
- On the right side of the screen, select the frequency with which you’d like to receive updates.
- As they happen: if you want to receive an email within a few minutes of a change being made to your order.
- Daily digest: if you want a once daily “report” of order activity.
To check if you’re subscribed to an order, or to see who is receiving notifications, simply click on the drop-down tab for a list of subscribers.
If you’d like to unsubscribe or stop receiving update notifications, find your email address in the drop-down, select the ‘Never’ (unsubscribe) option, and then click ‘Apply’.
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