What reports are available in the Bandwidth Dashboard?


Roy Kasher


You can use the Bandwidth Dashboard to pull useful reports about your account activity that can help you further analyze the details you find on your invoice. If you don't already have access to it, please reach open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776 and we'll help you get credentials. To locate these reports, perform the following steps:

  1. Log into the Bandwidth Dashboard.
  2. In the top navigation bar, select Insights and then click Reports.
  3. Once you're on the Reports page, you can see and download available reports in the CSV, PDF, or Excel format.
  4. To download a report, click on it, pick the file format and complete any additional information, and then select Start Report. Your report will be generated for export on the right side of the screen under Past Reports. You can also find it in the Downloads section of your web browser or the folder on your computer.

What reports are available?

Alternate Caller ID E911 Report

E911 detail information for accounts that use an alternative identifier for the end user.

Disconnected Phone Numbers

Information about all phone numbers that have been disconnected from the account. This includes TN, Order ID, Order Status, Disconnected User, Created Date, and the TN count.

E911 Addresses

A list of all E911 addresses associated with a provisioning account.

E911 Phone Number Details

E911 information associated with phone numbers. This includes TN, Site (Sub-account) ID, SIP Peer ID (Location ID), Status, Caller Name, Address Type, Address.  

End-User Phone Number Assignment

A list of phone numbers and their end-user assignment statuses.

External Phone Number Details

Complete information about customer-provided phone numbers within the report’s scope. These numbers have Bandwidth services enabled but aren't necessarily Bandwidth numbers. This report includes TN, Vendor, Account, Sub-Account, Location, Status, Order Date, SMS, and more. 

Full Phone Number Details

Complete information about all phone numbers within the report’s scope. Some of the information includes services that are associated with a number (SMS, CNAM, etc.), the number's in-service status, the order date, and more. 

IRIS Account Manager Utilization Report

This account report provides the insight into the current utilization and assignment data associated with the Bandwidth Dashboard TN inventory.

New Numbers

Phone number details for historic or current new number orders.

Number Utilization Telephone Number List Report

This report lists all of the Telephone Numbers that appear to be underutilized and unassigned.

Phone Number Inventory

A list of all phone numbers associated with your account.

Port-In Orders

Phone number details for historic or current port-in orders.

Port-Out Orders

Phone number details for historic or current port-out orders.

Protected Phone Numbers Report

A simple report that lists all of the protected TNs on an account, as well as their status.

UC Account Summary

Detailed account information for a given UC account.

User Information

Information about all active and inactive users for your account.

Questions? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

Article is closed for comments.