How do I read my Bandwidth invoice?

Your Bandwidth invoice

Your Bandwidth invoice is generated and sent to your listed statement delivery contact(s) on a monthly basis. It includes a description of each of the charges associated with your account for the given service period, due date, and accepted payment methods.

Note: Usage related charges are billed in arrears, while charges that appear on your invoice as a Monthly Recurring Charge (MRC) are billed in advance. 

Provisioning accounts

If you're a customer with multiple provisioning accounts, your invoice will group those charges on different pages by provisioning account number. 

Evaluating line items

Each charge on your invoice is associated with a product or service detailed in your contract. Please feel free to use the CSV file included with your invoice for a closer look. 

Billing support

Although we're unable to assist with calculating how you should bill your customers, we're happy to answer any additional questions. Please open a ticket with your Bandwidth Billing Team or hit us up at (855) 864-7776!