Bandwidth's New Dashboard Experience

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Bernard Brown

Updated

In this article, you’ll learn about the recent changes to the Bandwidth Dashboard. When designing these visual changes we:

  • Streamlined user workflows by bringing more information into view on a single page
  • Created consistent terminology for instructions, field values, and error messages across all pages
  • Made pages easier to scroll through
  • Improved accessibility for all

Check out our webinar if you'd like to learn more!

pendo-dashboard-change_v2.png

For ease of reading, this article is broken into 2 major sections:

Pages with Significant Changes

These pages have changed significantly:

You'll be able to complete the same actions and use the same features, but some things may have moved around a bit. Here's what changed:

Reports

Change: Renamed to "Insights".

reportsOldNew.pngOrder Details

Change: Editing port orders is now beside the Port Information header.Web_1920___1.png

 

Change: The form to upload documents has been moved closer to where the current documents are displayed.Web_1920___2.png 

Change: Order History and Notes are now combined below the Documents section.

Web_1920___3.png Phone Number Details

New Feature: You can now easily see the service type as a badge in the top section of the screen.Web_1920___4.png

 

Change: The Move Number feature is now located in the top right corner of the screen.

Web_1920___5.png

 

Change: The Disconnect feature is now located in the top right corner of the screen.

Web_1920___6.png

 

Change: Line options are now on the screen by default and can be immediately updated.

Web_1920___7.png

 

Notifications

Change: To add a new notification, click the + ADD button at the top of the screen.

Web_1920___8.pngPages with Stylistic Changes Only

These pages have had no changes to their content or the features that are available, but there have been updates to the appearance and style.

  • Dashboard
  • Search and Buy
  • Porting
  • Orders 
  • Applications
  • Sub-Accounts
  • Locations
  • Upload & Buy
  • My Numbers
  • Disconnect Numbers
  • Upload Line Features
  • Users
  • Account Overview
  • End-user Assignment*
  • External Numbers*
  • LSR* 

*Denotes a page that not all users can access. If you have questions, please contact your account manager by opening a support ticket.

Examples

Here are the examples of the differences you'll see when there are no changes to the page content or the features that are available.OrdersOldNew.pngFoundry3.pngOrdersOldNew.png

If you got questions, please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776! 

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