Bandwidth's New Dashboard Experience

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Bernard Brown

Updated

In this article, you’ll learn about the recent changes to the Bandwidth Dashboard. When designing these visual changes we:

  • Streamlined user workflows by bringing more information into view on a single page
  • Created consistent terminology for instructions, field values, and error messages across all pages
  • Made pages easier to scroll through
  • Improved accessibility for all

Check out our webinar if you'd like to learn more!

pendo-dashboard-change_v2.png

For ease of reading, this article is broken into 2 major sections:

Pages with significant changes

These pages have changed significantly:

You'll be able to complete the same actions and use the same features, but some things may have moved around a bit. Here's what changed:

Reports

Change: Renamed to Insights.

reportsOldNew.pngOrder Details

Change: Editing port orders is now beside the Port Information header.Web_1920___1.png

 

Change: The form to upload documents has been moved closer to where the current documents are displayed.Web_1920___2.png 

Change: Order History and Notes are now combined below the Documents section.

Web_1920___3.pngPhone Number Details

New feature: You can now easily see the service type as a badge in the top section of the screen.Web_1920___4.png

 

Change: The Move Number feature is now located in the top right corner of the screen.

Web_1920___5.png

 

Change: The Disconnect feature is now located in the top right corner of the screen.

Web_1920___6.png

 

Change: Line options are now on the screen by default and can be immediately updated.

Web_1920___7.png

 

Notifications

Change: To add a new notification, click the + ADD button at the top of the screen.

Web_1920___8.pngPages with stylistic changes only

These pages have had no changes to their content or the features that are available, but there have been updates to the appearance and style.

  • Dashboard
  • Search and Buy
  • Porting
  • Orders 
  • Applications
  • Sub-Accounts
  • Locations
  • Upload & Buy
  • My Numbers
  • Disconnect Numbers
  • Upload Line Features
  • Users
  • Account Overview
  • End-user Assignment*
  • External Numbers*
  • LSR* 

*Denotes a page that not all users can access. If you have questions, please open a ticket with your Bandwidth Support Team.

Examples

Here are the examples of the differences you'll see when there are no changes to the page content or the features that are available.OrdersOldNew.pngFoundry3.pngOrdersOldNew.png

Questions? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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