Bandwidth’s Direct Link Service

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David Simmons

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What is Direct Link Service?

Direct Link Service (DLS) allows customers to connect to Bandwidth via:

  • Customer-provided dedicated IP circuit to a Bandwidth data center
  • Customer-provided virtual circuit via a cloud-based interconnection to a Bandwidth data center from Megaport or Equinix Cloud Exchange (ECX)

Note: If you’re looking for another security option, check out Bandwidth's TLS/SRTP.

DLS customer requirements

All customers must adhere to the following: 

  • Provide routable public IPv4 address space
  • Provide a public Autonomous System Number (ASN)
  • Advertise address space to Bandwidth via Border Gateway Protocol (BGP)
  • Ensure the interface to Bandwidth is either 1G or 10G

What are my two types of DLS access options?

Option 1: Customer-provided dedicated IP circuit 

If you select this option, you'll need to contract for and order the circuit directly from your provider of choice to one of Bandwidth’s data centers in the following markets:

  • New York
  • Atlanta
  • Dallas
  • Los Angeles

There is a separate agreement and associated charges on the Bandwidth side. Since a Cross Connect between you and Bandwidth is also required, you have to pick from one of the following Cross Connect order options:

  • Customer-provided Cross Connect (Bandwidth will provide LOA)
  • Bandwidth-provided Cross Connect (Customer will provide Bandwidth with LOA)

Note: The demarcation point (dmarc) is the port at the Meet Me room in the Bandwidth patch panel in the core data centers.

Bandwidth_Data_Center.png

Option 2: Customer-provided virtual circuit via a cloud-based interconnection 

Bandwidth is connected to both Megaport and Equinix Cloud Exchange (ECX), which provide fully meshed wide area networks connecting third-party data centers. If you select either of these options, you’ll need to contract for and order the port and virtual circuit directly with Megaport or ECX. There is a separate agreement and associated charges on the Bandwidth side.

Bandwidth has Megaport connectivity in our Atlanta, GA and Los Angeles, CA data centers, and ECX connectivity in our Dallas, TX and Los Angeles, CA data centers. 

For more information on either of our cloud-connected partners, check out Megaportor Equinix Cloud Exchange.

Note: We’ll accept sub-1 gig to 1 gig virtual circuits. Virtual circuit requests larger than 1 gig must be justified.

How can I enable DLS?

To enable this service, please contact your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776! Once you’re ready to move forward, please complete the Bandwidth DLS Interconnection webform.

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