Bandwidth’s Direct Link Service


Michael Walczak


What is Direct Link Service?

Direct Link Service (DLS) allows customers to connect to Bandwidth via:

  • Customer-provided dedicated IP circuit to a Bandwidth data center
  • Customer-provided virtual circuit via a cloud-based interconnection to a Bandwidth port from Megaport or Equinix Cloud Exchange (ECX)

DLS customer requirements

All customers must have the following: 

  • Routable public IP space
  • Autonomous System Number (ASN)
  • Routers capable of running Border Gateway Protocol (BGP) 
  • Resources capable of implementing service

What are my two types of DLS access options?

Option 1: Customer-provided dedicated IP circuit 

If you select this option, you have to order a 1 gig or 10 gig dedicated circuit and connect it to one of Bandwidth’s data centers in the following markets:

  • New York
  • Atlanta
  • Dallas
  • Los Angeles

Since a Cross Connect between you and Bandwidth is also required, you have to pick from one of the following Cross Connect order options:

  • Customer-provided Cross Connect (Bandwidth will provide LOA)
  • Bandwidth-provided Cross Connect (Customer will provide Bandwidth with LOA)

Note: The demarcation point (dmarc) is the port at the Meet Me room in the Bandwidth patch panel in the core data centers.


Option 2: Customer-provided virtual circuit via a cloud-based interconnection 

Bandwidth is connected to both the Megaport and ECX networks via 10 gig ports. If you select this option, you must be connected to the Megaport or ECX network with a port, as well as order the virtual circuit from your port to a Bandwidth port in the Megaport or ECX portal. 

Note: We’ll accept sub-gig to 1 gig virtual circuits. Virtual circuit requests larger than 1 gig must be justified.

How can I enable DLS?

To enable this service, please contact your Account Manager. Not sure who your Account Manager is? Please open a ticket with your Bandwidth Support Team or hit us up at (855) 864-7776!

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