Which N11 services does Bandwidth support?


Kristine Case


An N11 code or N11 number is a three-digit abbreviated dialing phone number within the North American Numbering Plan (NANP) that allows access to specific wholesale services if you're provisioned for them. 

Bandwidth supports the following N11 codes:

N11 Code Description
411 Local Directory Assistance
711 Telecommunications Relay Service (TRS)

Access to One-Call Services to Protect Pipeline and Utilities from Excavation Damage, a.k.a. Call Before You Dig

Note: 811 in Canada (Info-Santé) is not supported.
911 Emergency (US & Canada)

988 Suicide & Crisis Lifeline (formerly National Suicide Prevention Lifeline). This service can also still be reached by dialing 1-800-273-TALK (8255) in the U.S.

Note: Canada doesn't support the ability to text 988 to reach the national suicide prevention service but help is available. You can contact the service in the following manners:

  • Adults can text 741741;
  • Youth can text 686868; or
  • Quebec residents can text 1-855-957-5353; or
  • Calling Canada’s suicide prevention service at 1-833-456-4566.

Le Canada ne permet pas d’envoyer un SMS au 988 pour joindre le service national de prévention du suicide, mais d’autres aides sont disponibles. Vous pouvez contacter le service national de prévention du suicide des manières suivantes:

  • Les adultes peuvent envoyer un SMS au 741741;
  • Les jeunes peuvent envoyer un SMS au 686868;
  • Les résidents du Québec peuvent envoyer un SMS au 1-855-957-5353; et
  • Vous pouvez aussi appeler le service canadien de prévention du suicide au 1-833-456-4566.

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