What are carrier surcharges and how are they applied?

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Emily Champion

Updated

In December 2020, you'll begin to see the carrier surcharges on your invoice broken out by carrier. Previously, these appeared on your invoice as a blended surcharge for both US Long Code and Canadian messages. As the messaging ecosystem evolves, we'll keep this list up to date. If you have any questions, please review our Messaging Carrier Surcharge FAQ.

Local A2P/ 10DLC

Carrier Type Inbound Outbound
Verizon SMS $0.00 $0.00250
US Cellular SMS $0.00 $0.00500
Verizon MMS $0.00 $0.00500

Toll-Free

Carrier Type Inbound Outbound
Verizon SMS $0.00 $0.00250

Short Code

Carrier Type Inbound Outbound
US Cellular SMS $0.00350 $0.00350
Verizon SMS $0.00 $0.00250
AT&T SMS $0.00 $0.00250
T-Mobile SMS $0.00250 $0.00250
Sprint SMS $0.00500 $0.00500

Canada: Local

Carrier Type Inbound Outbound
Bell & Virgin SMS $0.00 $0.00850
FIDO Solutions SMS $0.00 $0.00600
Freedom Mobile SMS $0.00 $0.00450
Rogers SMS $0.00 $0.00600
Telus SMS $0.00 $0.00380
Videotron SMS $0.00 $0.00550
Bell & Virgin MMS $0.00 $0.01600
FIDO Solutions MMS $0.00 $0.01500
Freedom Mobile MMS $0.00 $0.00910
Rogers MMS $0.00 $0.01500
Telus MMS $0.00 $0.00760
Videotron MMS $0.00 $0.00550

Canada: Toll-Free

Carrier Type Inbound Outbound
Bell & Virgin SMS $0.00 $0.00850
FIDO Solutions SMS $0.00 $0.00600
Freedom Mobile SMS $0.00 $0.00450
Rogers SMS $0.00 $0.00600
Telus SMS $0.00 $0.00380
Videotron SMS $0.00 $0.00550
Bell & Virgin MMS $0.00 $0.01600
FIDO Solutions MMS $0.00 $0.01500
Freedom Mobile MMS $0.00 $0.00910
Rogers MMS $0.00 $0.01500
Telus MMS $0.00 $0.00760
Videotron MMS $0.00 $0.00550

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