New carrier surcharges effective August 1, 2022

Follow

Ashley

Updated

What's happening? 

Effective August 1, 2022 Bandwidth will begin passing on SMS Surcharges for the twelve carriers listed below. Charges from these carriers will also be back billed for the past six months.

US Carrier:

  • Cellular South, Inc.

Caribbean Carriers:

  • Puerto Rico Telephone Company (DBA Claro)
  • Digicel Caribbean

Indian Carriers:

  • Reliance Jio Infocom LTD
  • Bharti Airtel Limited - New Delhi
  • Vodafone Idea Limited

Australian Carriers:

  • Telstra Corporation LTD.
  • Optus Networks Pty LTD
  • TPG Telecom Limited

United Kingdom Carriers:

  • Everything Everywhere Limited
  • Telefonica O2 UK Limited
  • Vodafone UK

What do I need to know?

The surcharges from these carriers are as follows: 

Carrier

Type

Amount (USD)

Claro

Toll-Free SMS

$0.0045

Claro

Long Code SMS

$0.0045

Cellular South

Long Code SMS

$0.0025

Digicel Caribbean

Long Code SMS

$0.0250

Reliance Jio Infocom LTD

Long Code SMS

$0.0530

Bharti Airtel Limited - New Delhi

Long Code SMS

$0.0530

Vodafone Idea Limited

Long Code SMS

$0.0530

Telstra Corporation LTD.

Long Code SMS

$0.0790

Optus Networks Pty LTD

Long Code SMS

$0.0790

TPG Telecom Limited

Long Code SMS

$0.0790

Everything Everywhere Limited

Long Code SMS

$0.0840

Telefonica O2 UK Limited

Long Code SMS

$0.0840

Vodafone UK

Long Code SMS

$0.0790

What do I need to do?

No action is needed; these charges will automatically be added to customers' bills effective August 1, 2022. 

Have additional questions?

If you have any questions regarding this upcoming change, reach out to your Bandwidth Support Team!

Article is closed for comments.