Messaging test plan

Outbound messages 

Test sending basic messages 

•  Completed message 
  • Ensure sending messages to different carriers (non-Bandwidth numbers) 
  • Test sending FROM a local number 
  • Test sending FROM a toll-free number (if applicable) 

Test MPS throughput 

• Test sending FROM local numbers at 1MPS 
• Test sending FROM toll-free numbers at a rate higher than 1MPS (if contracted for it)

Share campaign details with Bandwidth team member(s) 

• Ensure campaign details align with: 
  • CTIA guidelines 
  • FTC text message spam guidelines 
  • Do not send SHAFT Content: Sex, Hate, Alcohol, Firearms, Tobacco (cannabis, CBD, etc.) 
  • Do not use bit.ly links. Private/custom URLs are more widely accepted within the industry

Test sending MMS messages (if contracted for it) 

• Test sending FROM local numbers at 1MPS 
• Test sending FROM toll-free numbers at a rate higher than 1MPS (if applicable and enabled for it) 

Test understanding of status codes found in the documentation 

• Messaging status codes (HTTP)
• Messaging status codes (SMPP)

Test understanding of delivery receipt types and the carrier reach matrix

• Handset delivery report (Toll-free SMS/MMS)
• Carrier delivery report (10DLC SMS/MMS)
• Bandwidth carrier reach matrix

Inbound messages 

Applications 

• Ensure applications are configured correctly. HTTP Messaging relies on our customers setting up applications correctly in the Bandwidth App to send and receive messages.

Local DID testing 

• Ensure messages sent TO numbers in an account are routing properly via applications 

Toll-free testing 

• Ensure messages sent TO numbers in an account are routing properly via applications

Note: Please be aware that if the sending numbers are not assigned to a campaign (10DLC) or toll-free (TF) verified, an increase in the number of message blocks will occur.