HIPAA-eligible products and services


Marissa Brinkman


Below is a list of Bandwidth’s HIPAA-eligible services currently under the scope of Bandwidth’s Business Associate Agreement (BAA). Bandwidth reserves the right to update this page as services are ready and available. 

Programmable Messaging API

  • Short-code outbound SMS
  • Short-code outbound MMS (external media only)*
  • Toll-free inbound and outbound SMS
  • Toll-free outbound MMS (external media only)*
  • Local 10DLC inbound and outbound SMS

*When an MMS with media is sent, the sender must specify a URL to retrieve the file from to send. Our BAA supports media that is stored outside of Bandwidth, whether on your own or a third party’s server.

Programmable Voice API

  • Call recording
  • Standard transcription
  • Text to speech
  • Answering machine detection
  • [Coming soon!] Real-time transcription
  • [Coming soon!] Conferencing
  • [Coming soon!] Media Streaming

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