HIPAA-eligible products and services

Below is a list of Bandwidth’s HIPAA-eligible services currently under the scope of Bandwidth’s Business Associate Agreement (BAA). Bandwidth reserves the right to update this page as services are ready and available. 

Programmable Messaging API

• Short-code outbound SMS
• Short-code outbound MMS (external media only)*
• Toll-free outbound SMS
• Toll-free outbound MMS (external media only)*
• Local 10DLC inbound and outbound SMS

*When an MMS with media is sent, the sender must specify a URL to retrieve the file from to send. Our BAA supports media that is stored outside of Bandwidth, whether on your own or a third party’s server.

Programmable Voice API

• Call recording
• Standard transcription
• Text to speech
• Answering machine detection
• [Coming soon!] Real-time transcription
• [Coming soon!] Conferencing
• [Coming soon!] Media Streaming