Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Phone Numbers
- Can I request vanity phone numbers from Bandwidth?
- Coverage Matrix and other phone number resources
- How do I place a phone number backorder?
- How do I review my phone number inventory?
- How do I search and order consecutive phone numbers?
- How do I search and order phone numbers?
- See all 11 articles
Phone Number Line Features
- Is caller ID supported on toll-free numbers?
- How do I add or remove call forwarding on a phone number?
- How do I bulk add or remove call forwarding on phone numbers?
- How do I enable or disable CNAM on a phone number?
- How do I bulk enable or disable CNAM on phone numbers?
- CNAM Subscribe/Notify
- See all 19 articles
Porting Phone Numbers
- 2025 US Porting Holidays
- Best practices for adding or removing phone numbers on a port order
- Canadian porting best practices
- Global Numbers Notification Service
- How can I edit a port-in order in the Bandwidth App?
- How can I receive email notifications on an order?
- See all 21 articles
Frequently Asked Porting Questions
- Can I manually activate my port order or choose my own activation time?
- Does Bandwidth support LNP?
- How can I delay a port order?
- How do I check if the number is portable?
- How do I complete the project port spreadsheet?
- How do I manage my off-net port-in orders?
- See all 16 articles
Common Porting Rejections and Resolutions
- Account Number Rejections E17A E17B
- Address Mismatch - Error Code E1
- BTN / ATN Mismatch - Error Code E14
- Carrier Freeze - Error Code E6d
- Distinctive Ring, Hunt Groups, Centrex, RCF, ISDN Features (E6a) (E6b) (E6c) (E6g) (E6f)
- DSL / Dryloop - Error Code E25
- See all 15 articles