Bandwidth Dashboard
911 Access Dashboard
Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Phone Numbers
- Can I request vanity phone numbers from Bandwidth?
- Coverage Matrix and other phone number resources
- How do I place a phone number backorder?
- How do I review my phone number inventory?
- How do I search and order consecutive phone numbers?
- How do I search and order phone numbers?
- See all 11 articles
Phone Number Line Features
- Is caller ID supported on toll-free numbers?
- How do I add or remove call forwarding on a phone number?
- How do I bulk add or remove call forwarding on phone numbers?
- How do I enable or disable CNAM on a phone number?
- How do I bulk enable or disable CNAM on phone numbers?
- CNAM Subscribe/Notify
- See all 19 articles
Porting Phone Numbers
- 2023 US porting holidays
- Best practices for adding or removing phone numbers on a port order
- Canadian porting best practices
- Global Numbers Notification Service
- How can I edit a port-in order in the Bandwidth Dashboard?
- How can I manage orders in the Bandwidth Dashboard?
- See all 21 articles
Frequently Asked Porting Questions
- Can I manually activate my port order or choose my own activation time?
- Does Bandwidth support LNP?
- How can I delay a port order?
- How do I check if the number is portable?
- How do I complete the project port spreadsheet?
- How do I manage my U.S. off-net ports?
- See all 16 articles
Common Porting Rejections and Resolutions
- Account Number Rejections E17A E17B
- Address Mismatch - Error Code E1
- BTN / ATN Mismatch - Error Code E14
- Carrier Freeze - Error Code E6d
- Distinctive Ring, Hunt Groups, Centrex, RCF, ISDN Features (E6a) (E6b) (E6c) (E6g) (E6f)
- DSL / Dryloop - Error Code E25
- See all 15 articles