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Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Phone Numbers
- Can I request vanity phone numbers from Bandwidth?
- Coverage Matrix and other phone number resources
- How do I review my phone number inventory?
- How do I search and order consecutive phone numbers?
- How do I search and order phone numbers?
- How does advanced phone number search work?
- See all 10 articles
Phone Number Line Features
- How do I add or remove call forwarding on a phone number?
- How do I bulk add or remove call forwarding on phone numbers?
- How do I enable or disable CNAM on a phone number?
- How do I bulk enable or disable CNAM on phone numbers?
- CNAM Subscribe/Notify
- How do I add or remove a port-out passcode on a phone number?
- See all 18 articles
Porting Phone Numbers
- 2022 US porting holidays
- Bandwidth porting guide
- Best practices for adding or removing phone numbers on a port order
- Canadian porting best practices
- How can I edit a port-in order in the Bandwidth Dashboard?
- How can I manage orders in the Bandwidth Dashboard?
- See all 20 articles
Frequently Asked Porting Questions
- Can I manually activate my port order or choose my own activation time?
- Does Bandwidth support LNP?
- How can I delay a port order?
- How do I check if the number is portable?
- How do I manage my U.S. off-net ports?
- How do I submit a Local Service Request?
- See all 15 articles
Common Porting Rejections and Resolutions
- Account Number Rejections E17A E17B
- Address Mismatch - Error Code E1
- BTN / ATN Mismatch - Error Code E14
- Carrier Freeze - Error Code E6d
- Distinctive Ring, Hunt Groups, Centrex, RCF, ISDN Features (E6a) (E6b) (E6c) (E6g) (E6f)
- DSL / Dryloop - Error Code E25
- See all 15 articles
Project Porting
- Bandwidth project porting guidelines
- How do I complete the project port spreadsheet?
- How do I submit a project port?