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Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Phone Numbers
- How to be a good steward of consecutive phone number ordering
- Can I request vanity phone numbers from Bandwidth?
- How does advanced phone number search work?
- How do I review my phone number inventory?
- How do I search and order phone numbers?
- Coverage Matrix and other phone number resources
- See all 10 articles
Phone Number Line Features
- CNAM Subscribe/Notify
- How do I add a phone number to DL/DA?
- How do I add a phone number to LIDB?
- How do I add or remove a port-out passcode on a phone number?
- How do I add or remove call forwarding on a phone number?
- How do I bulk add or remove call forwarding on phone numbers?
- See all 15 articles
Porting Phone Numbers
- Canadian porting best practices
- What is an Equipment Record?
- Bandwidth's porting holidays
- How do I add or remove phone numbers on a port order?
- Best practices for adding or removing phone numbers on a port order
- How do I port phone numbers?
- See all 13 articles
Understanding Number Porting
- Bandwidth porting guide
- Glossary of terms
- What is an expedite request and how do I submit one?
- Short notice FOC
- How do I cancel a port order?
- What is a SUPP request?
- See all 8 articles
Frequently Asked Porting Questions
- How do I manage my U.S. off-net ports?
- Should I request a CSR from the losing carrier?
- What documents are required for a port request?
- Is toll-free porting supported?
- What is a simple port?
- How long does it take to port a phone number?
- See all 15 articles
Common Porting Rejections and Resolutions
- TOS - Type of Service E16
- TN not portable E420
- Porting Main BTN E6h
- Passcode/PIN Required or Invalid E42PWA E42PWB
- Account Number Rejections E17A E17B
- Invalid Auth Name (AUTHNM) E10a
- See all 15 articles
Project Porting
- Bandwidth project porting guidelines
- How do I complete the project port spreadsheet?
- How do I submit a project port?