Bandwidth Dashboard
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Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Telephone Numbers
- How do I order phone numbers?
- Can I request vanity phone numbers from Bandwidth?
- Advanced Search Options
- How to Order Consecutive Phone Numbers
- FAQ - New Phone Number Ordering Experience
- What the Terms "NPA" and "NXX" Mean
- See all 7 articles
Porting Telephone Numbers
- Changes in Toll-Free Port Out Requests
- How do I add or remove phone numbers on a port order?
- Best practices for adding or removing phone numbers on a port order
- How to Port Telephone Numbers with Bandwidth's Enhanced Porting Experience
- How to Set a Custom Activation Time on a Port In Order
- How can I manage orders in the Bandwidth Dashboard?
- See all 10 articles
Configuring your Bandwidth Dashboard Account
- Automatic Failover for Routing Inbound Calls in Case of Failure - Final Destination URI (API Only)
- How to Create Sub-Accounts & Locations in the Bandwidth Dashboard
- How to Enable SMPP SMS and MM4 Messaging in the Bandwidth Dashboard
- How to Enable HTTP SMS and MMS Messaging in the Bandwidth Dashboard
- How can I subscribe to email notifications on orders?
- How do I create new users in the Bandwidth Dashboard?
- See all 8 articles
Phone Number Line Features
- How can I download my Full Phone Number Details report?
- How to Update Telephone Number Line Features
- How can I forward and unforward a phone number?
- How to Bulk Import Directory Listing and Directory Assistance in the Bandwidth Dashboard
- How do I change the Location of a phone number?
- How do I bulk import CNAM, LIDB, and call forwarding?
- See all 9 articles
Understanding Number Porting
- Bandwidth Porting Guide
- Glossary of Terms
- Sample LOAs
- How to Submit an Expedite Request
- Short Notice FOC
- Porting Order Cancellation Requests
- See all 9 articles
Frequently Asked Porting Questions
- How do I manage my U.S. off-net ports?
- Should I request a CSR from the losing carrier?
- What documents are required for a port request?
- Is Toll Free porting supported?
- What is a 'simple port'?
- How long does it take to port a telephone number?
- See all 15 articles
Common Porting Rejections & How to Resolve
- TOS - Type of Service E16
- TN not portable E420
- Porting Main BTN E6h
- Passcode/PIN Required or Invalid E42PWA E42PWB
- Account Number Rejections E17A E17B
- Invalid Auth Name (AUTHNM) E10a
- See all 15 articles
Project Porting
- Bandwidth Project Porting Guidelines
- How to Complete a Project Port Spreadsheet
- How to Submit a Project Port