Bandwidth Dashboard
911 Access Dashboard
Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Telephone Numbers
- How do I order phone numbers?
- Can I request vanity phone numbers from Bandwidth?
- Advanced search options
- How do I order consecutive phone numbers?
- FAQ - New Phone Number Ordering Experience
- What do the terms NPA and NXX mean?
- See all 7 articles
Porting Telephone Numbers
- Bandwidth's porting holidays
- Changes in Toll-Free Port Out Requests
- How do I add or remove phone numbers on a port order?
- Best practices for adding or removing phone numbers on a port order
- How do I port phone numbers?
- How to Set a Custom Activation Time on a Port In Order
- See all 11 articles
Configuring your Bandwidth Dashboard Account
- Automatic Failover for Routing Inbound Calls in Case of Failure - Final Destination URI (API Only)
- How do I create Sub-accounts and Locations in the Bandwidth Dashboard?
- How can I enable SMPP SMS and MM4 Messaging in the Bandwidth Dashboard?
- How do I enable HTTP SMS and MMS messaging in the Bandwidth Dashboard?
- How can I subscribe to email notifications on orders?
- How do I create new users in the Bandwidth Dashboard?
- See all 8 articles
Phone Number Line Features
- Which N11 services does Bandwidth support?
- How can I download my Full Phone Number Details report?
- How to Update Telephone Number Line Features
- How can I forward and unforward a phone number?
- How do I bulk import Directory Listing and Directory Assistance?
- How do I change the Location of a phone number?
- See all 10 articles
Understanding Number Porting
- Bandwidth Porting Guide
- Glossary of Terms
- Sample LOAs
- What is an expedite request and how do I submit one?
- Short Notice FOC
- How do I cancel a port order?
- See all 9 articles
Frequently Asked Porting Questions
- How do I manage my U.S. off-net ports?
- Should I request a CSR from the losing carrier?
- What documents are required for a port request?
- Is toll-free porting supported?
- What is a 'simple port'?
- How long does it take to port a phone number?
- See all 15 articles
Common Porting Rejections and Resolutions
- TOS - Type of Service E16
- TN not portable E420
- Porting Main BTN E6h
- Passcode/PIN Required or Invalid E42PWA E42PWB
- Account Number Rejections E17A E17B
- Invalid Auth Name (AUTHNM) E10a
- See all 15 articles
Project Porting
- Bandwidth Project Porting Guidelines
- How to Complete a Project Port Spreadsheet
- How to Submit a Project Port