Bandwidth Dashboard
911 Access Dashboard
Phone Numbers Support
Get help with anything related to configuring your account, ordering, porting or managing number features like caller ID, directory listing, and more!
Ordering Phone Numbers
- How do I search and order phone numbers?
- Coverage Matrix and other Phone Number Resources
- How to be a good steward of consecutive phone number ordering
- Can I request vanity phone numbers from Bandwidth?
- How does advanced phone number search work?
- How do I review my phone number inventory?
- See all 10 articles
Porting Phone Numbers
- Bandwidth's porting holidays
- Toll-free port out request changes
- How do I add or remove phone numbers on a port order?
- Best practices for adding or removing phone numbers on a port order
- How do I port phone numbers?
- How do I set a custom activation time on a port order?
- See all 11 articles
Configuring your Bandwidth Dashboard Account
- How do I move a phone number to a different Sub-account or Location?
- How do I create UC Sub-accounts and Locations in the Bandwidth Dashboard?
- What reports are available in the Bandwidth Dashboard?
- How can I establish Automatic Failover for routing inbound calls in case of failure?
- How do I create Sub-accounts and Locations in the Bandwidth Dashboard?
- How can I enable SMPP SMS and MM4 messaging in the Bandwidth Dashboard?
- See all 11 articles
Phone Number Line Features
- Which N11 services does Bandwidth support?
- How to Identify and Manage Telephone Numbers Enabled with CNAM
- How can I download my Full Phone Number Details report?
- How do I update phone number line features?
- How can I forward or unforward a phone number?
- How do I bulk import Directory Listing and Directory Assistance?
- See all 11 articles
Understanding Number Porting
- Bandwidth Porting Guide
- Glossary of Terms
- Sample LOAs
- What is an expedite request and how do I submit one?
- Short Notice FOC
- How do I cancel a port order?
- See all 9 articles
Frequently Asked Porting Questions
- How do I manage my U.S. off-net ports?
- Should I request a CSR from the losing carrier?
- What documents are required for a port request?
- Is toll-free porting supported?
- What is a simple port?
- How long does it take to port a phone number?
- See all 16 articles
Common Porting Rejections and Resolutions
- TOS - Type of Service E16
- TN not portable E420
- Porting Main BTN E6h
- Passcode/PIN Required or Invalid E42PWA E42PWB
- Account Number Rejections E17A E17B
- Invalid Auth Name (AUTHNM) E10a
- See all 15 articles
Project Porting
- Bandwidth project porting guidelines
- How do I complete the project port spreadsheet?
- How do I submit a project port?