New Customer Launchpad
Are you new around here? We've got all the information and technical documents right here to help you get started (and keep going).
Upgrading to the Universal Platform
- Universal Platform Network Coverage
- What countries are Maestro integrations available in?
- What countries are SMS/MMS messaging available in?
Implementing Voice
- BYOC for Genesys Cloud
- BYOC for Twilio
- BYOC for Twilio Flex
- BYOC for Twilio Programmable Voice
- Cloud Connect for Webex Calling
- Direct Routing for Microsoft Teams
- See all 13 articles
Implementing Messaging
- A2P use case best practices and onboarding guidelines
- How do I configure my SMPP connection for Bandwidth gateways?
- How do I create a Messaging API application?
- How do I set up a Messaging API account in the Bandwidth App?
- Messaging test plan
- MM4 messaging (MMS) integration guide
911 Integration
UC Integration
Faxing Guide
Technical Support
Fraud Mitigation
- Good cyber hygiene
- Messaging fraud mitigation best practices
- Recommended voice fraud mitigation best practices
- What should I expect when Bandwidth identifies a potential fraud event?