New Customer Launchpad

Implementing Voice

• Inbound calling integration guide
• Outbound calling integration guide
• PBX integration guide

Implementing Messaging

• Messaging V2 API account setup (UI)
• How do I create API tokens and secrets?
• MM4 messaging (MMS) integration guide
• A2P use case best practices and onboarding guidelines
• How do I create a Messaging API application?
• How do I configure my SMPP connection for Bandwidth gateways?

911 Integration

• Bandwidth 911 integration guide

UC Integration

• UC trunking integration guide

Faxing Guide

• Bandwidth T.38 faxing support guide

Technical Support

• How do I open a technical ticket with Bandwidth?

Fraud Mitigation

• Recommended voice fraud mitigation best practices
• Recommended messaging fraud mitigation best practices
• Good cyber hygiene
• What should I expect when Bandwidth identifies a potential fraud event?

Resources

• Bandwidth Dashboard Learning Lab & Support
• Call blocking and whitelisting links
• What self-guided training is available in the Bandwidth Dashboard?
• Bandwidth API documentation
• CNAM Subscribe/Notify
• CNAM per DIP API setup instructions
• See all 8 articles