Voice Support
Looking for answers to questions about your Bandwidth voice, services? Click here to explore the knowledge base.
Faxing
International
- Can I call international numbers on the Bandwidth platform?
- What types of International Calling plans does Bandwidth offer?
STIR/SHAKEN Resources
- Invalid ANI blocking
- What is STIR/SHAKEN and how does it impact robocalling?
- STIR/SHAKEN Inbound Verification
- STIR/SHAKEN Transit Identity Header Service
- Robocall Mitigation Database guide
- Comprehensive filing requirements for the Robocall Mitigation Database
- See all 7 articles
UC Voice
- What is the parent account structure for UC Seats?
- Can a cloud trunk account have different IP addresses?
- Can a premise account have different IP addresses?
- Can a seat account have different IP addresses?
- Can a single account be used for all three types (i.e. Seats, Cloud and Premise)?
- Can concurrency be enabled per sub-account for a UC account?
- See all 25 articles
Troubleshooting
- Why did my anonymous call fail?
- What causes one-way or no audio during a call?
- What does SIP 503 Service Unavailable mean?
Voice FAQ
- Call Assure FAQ
- Does Bandwidth offer Conferencing?
- Does Bandwidth offer Recording?
- Does Bandwidth offer Transcription?
- How can I add two-factor authentication (2FA) to my application?
- How do I create a Voice API application?
- See all 10 articles
Voice Insights
- How do I use the Call Logs page?
- How do I use the Call Summaries page?
- How do I use the Connections page?
- Voice Call Detail Records report
- Voice Billing Detail Records report