Key Resources

Contact Information, Service Levels & Escalation Process

• Escalation Contacts
• Where can I find real-time network updates?
• Service Level Targets and Severities
• Hours of Operation & Contacts

Bandwidth Policies

• Recommended fraud mitigation best practices for Bandwidth customers
• Bandwidth messaging content policies
• What are some common types of scams and possible ways to protect myself from them?
• Bandwidth's Policies to Combat Robocalls, Scam Calls, Toll Fraud, SPAM and More
• Fraud Mitigation Best Practices: #Secure Your Systems

V1 -> V2 Migration Guides

• Bandwidth's V2 API Platform Migration
• V1 → V2 Voice API Migration Guide
• V1 → V2 Numbers API Migration Guide
• V2 Voice API Features Guide
• V1 → V2 Messaging API Migration Guide
• V2 Messaging API features guide