Key Resources

Bandwidth Support Resources

• Escalation contacts
• Service level targets and severities
• Hours of operation and contact information
• How do I add an authorized user on an account?
• Where can I find real-time network updates?
• How do I follow a support article or section?
• See all 8 articles

Bandwidth Policies

• Fraud Mitigation Best Practices: #Secure Your Systems
• Recommended fraud mitigation best practices for Bandwidth customers
• Bandwidth's policies to combat robocalls, scam calls, toll fraud, SPAM, and more
• What are some common types of scams and possible ways to protect myself from them?

V1 -> V2 Migration Guides

• Bandwidth's V2 API platform migration
• V1 → V2 Voice API Migration Guide
• V1 → V2 Numbers API migration guide
• V2 Voice API features guide
• V1 → V2 Messaging API Migration Guide
• V2 Messaging API features guide