Key Resources

Bandwidth Support Resources

• Bandwidth HIPAA and Business Associate Addendum (BAA)
• Hours of operation and contact information
• Where can I find real-time network updates?
• How do I add an authorized user on an account?
• Which browsers do Bandwidth platforms support?
• Does Bandwidth have release notes?
• See all 12 articles

Bandwidth Policies

• Bandwidth's policies to combat robocalls, scam calls, toll fraud, SPAM, and more
• Best practices for keeping your systems secure
• Common types of scams and possible ways to protect yourself from them
• HIPAA-eligible products and services
• Recommended fraud mitigation best practices for Bandwidth customers

Configuring your Bandwidth Dashboard Account

• How can I enable HTTP SMS and MMS messaging in the Bandwidth Dashboard?
• How can I subscribe to email notifications on orders?
• How do I change my account name?
• How do I create new users in the Bandwidth Dashboard?
• How do I create UC Sub-accounts and Locations in the Bandwidth Dashboard?
• How do I enable SMPP SMS and MM4 messaging in the Bandwidth Dashboard?
• See all 13 articles