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  1. Bandwidth Support Center
  2. Voice Support
  3. UC Voice

UC Voice

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  • What is the parent account structure for UC Seats?
  • Can a cloud trunk account have different IP addresses?
  • Can a premise account have different IP addresses?
  • Can a seat account have different IP addresses?
  • Can a single account be used for all three types (i.e. Seats, Cloud and Premise)?
  • Can concurrency be enabled per sub-­­account for a UC account?
  • How are the usage minutes for a seat calculated?
  • How do I add a 911 address on a Location and phone number?
  • How do I add trunk settings on a Premise account?
  • How do I add trunk settings on a UC Cloud account?
  • How do I forward calls with UC?
  • How does concurrency work for UC Premise Trunks?
  • How does concurrency work for UC Seats?
  • How many minutes are allowed for a UC Cloud or Premise Trunk?
  • What additional features are available for purchase for the Cloud and Premise Trunk products?
  • What additional features are available for purchase for UC Seats?
  • What are the types of seats offered?
  • What call types are included in the 250/500/1000 minute seat plan for UC accounts?
  • What is a "seat"?
  • What is a Cloud trunk?
  • What is a location?
  • What is a Premise trunk?
  • What is included in the telephone number for a Cloud or Premise Trunk?
  • What is the parent account structure for Cloud Trunks?
  • What is the parent account structure for Premise Trunks?
  • What UC products are supported by Bandwidth?

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