Implementing Voice

• BYOC for Genesys Cloud on the Legacy North American Platform
• BYOC for Twilio Flex
• BYOC for Twilio on the Legacy North American Platform
• BYOC for Twilio Programmable Voice
• Cloud Connect for Webex Calling on the Legacy North American Platform
• Direct Routing for Microsoft Teams on the Legacy North American Platform
• Hosted Direct Routing for Microsoft Teams
• Inbound calling integration guide
• Integrating Bandwidth with Cognigy via AIBridge on the Legacy North American Platform
• Operator Connect for Microsoft Teams
• Outbound calling integration guide
• PBX integration guide
• Voice test plan