Toll Free Messaging

Toll-Free MMS (Limited Availability)

What is toll-free text messaging?

Why use toll-free messaging instead of a regular local phone number messaging?

Why use a single toll-free number instead of buying 100s or 1000s of local phone numbers from which to send messages?

Why use toll-free messaging instead of a short code?

What use cases are supported by toll-free messaging?

Does toll-free messaging work in Canada?

Can I use Bandwidth to text-enable an existing toll-free number that is currently in-use for voice?

Is delivery 100% guaranteed?

Does Bandwidth offer APIs for toll-free SMS and MMS?

Does Bandwidth offer SMPP for toll-free SMS?

What is the approval process for toll-free SMS and MMS?

What do I need to do to ensure my messages don’t get blocked?

How can I tell if my messages are being blocked?

What should I do if my messages are being blocked?

Does toll-free messaging have opt-out support?

Is there a CTIA or messaging industry per number rate limitation on toll-free?

What is the default rate limit on my account for toll-free messaging?

Can I request a higher message-per-second (MPS) rate on my account to support high-volume sending?

Is there an inbound MPS rate limit to my toll-free phone number?

Are toll-free SMS and MMS queued or throttled?

Do toll-free phone numbers support delivery receipts?

Do toll-free phone numbers support handset-level delivery receipts?

Do toll-free numbers support concatenated messages (known as long messages)?

Does MMS work on toll-free phone numbers?

Do toll-free phone numbers support emoji and Unicode characters?

Can you text a short code from a toll-free phone number?

Why am I charged for inbound and outbound toll-free messaging when I am not charged for local phone number inbound SMS?

I don’t want voice on my toll-free phone number. Can I turn it off and not be charged?

Is toll-free messaging the same thing as Free to End User (FTEU) messaging?