Bandwidth Support Center Messaging Support Toll Free SMS Toll Free SMS Toll Free A2P Use Case Best Practices What is toll-free SMS? Why use toll-free SMS instead of a regular local phone number SMS? Why use a single toll-free number instead of buying 100s or 1000s of local phone numbers from which to send messages? Why use toll-free SMS instead of a short code? What use cases are supported by toll-free SMS? Does toll-free SMS work in Canada? Can I use Bandwidth to text-enable an existing toll-free number that is currently in-use for voice? Is delivery 100% guaranteed? Does Bandwidth offer APIs for toll-free SMS? Does Bandwidth offer SMPP for toll-free SMS? What is the approval process for toll-free SMS? What do I need to do to ensure my messages don’t get blocked? How can I tell if my messages are being blocked? What should I do if my messages are being blocked? Does toll-free SMS have opt-out support? Is there a CTIA or messaging industry per number rate limitation on toll-free? What is the default rate limit on my account for toll-free SMS? Can I request a higher message-per-second (MPS) rate on my account to support high-volume sending? Is there an inbound MPS rate limit to my toll-free phone number? Is toll-free SMS queued or throttled? Do toll-free phone numbers support delivery receipts? Do toll-free phone numbers support handset-level delivery receipts? Do toll-free numbers support concatenated messages (known as long messages)? Does MMS work on toll-free phone numbers? Do toll-free phone numbers support emoji and Unicode characters? Can you text a short code from a toll-free phone number? Why am I charged for inbound and outbound toll-free messaging when I am not charged for local phone number inbound SMS? I don’t want voice on my toll-free phone number. Can I turn it off and not be charged? Is toll-free SMS the same thing as Free to End User (FTEU) messaging?